Recently, I came across something that truly shocked me—and as a conscious consumer, it was hard to ignore. A well-known Indian newspaper, available in print for ₹9 (clearly printed on the physical copy), was being sold on its official digital platform in PDF format for ₹25 . That's almost three times the printed MRP! Curious and concerned, I immediately contacted the customer support number listed on their site. I asked why the online version was priced more than the printed MRP. The response? “It’s a management decision.” No further explanation . I then checked their Terms and Conditions, Privacy Polic y —every legal and consumer protection section you'd expect from a responsible platform. To my surprise, they were all blank or missing . So, I took the next logical step. I dialed 1915 , the National Consumer Helpline (NCH), to file a formal complaint. I explained my issue in detail. The executive assured me that the complaint would be taken seriously and action would be ...